Returns & Exchanges
At Freddo Toys, we want you to be completely satisfied with your fashion purchase. If your items aren't a perfect fit, you can return or exchange them within 30 days of delivery in their original, unworn condition.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Package Your Items
Place the items in their original packaging with all tags attached, ensuring the garments are free from wear, perfumes, or alterations.
- 3.Affix the Label
Print the prepaid shipping label provided through our portal and securely attach it to the outside of your return package.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; your refund or exchange will be processed within 5-7 business days of receipt.